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Title
Text copied to clipboard!Receptionist in a Salon
Description
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We are looking for a receptionist in a salon to join our dynamic team. As the first point of contact for our clients, you will play a key role in creating a positive and professional experience. You will be responsible for welcoming clients, managing appointments, coordinating with team members, and handling the daily administrative tasks of the salon. Your friendly attitude, organizational skills, and ability to work under pressure will be major assets for this position. You will also answer phone calls, provide information about services offered, handle payments, and ensure the cleanliness of the reception area. The position requires excellent presentation, strong listening skills, and a keen sense of customer service. You will work closely with hairdressers, beauticians, or other salon professionals to ensure smooth coordination of appointments and services. Proficiency with scheduling software is essential. Previous experience in a similar environment is a plus, but we are open to motivated candidates eager to learn. If you enjoy human contact, are organized, and want to grow in a friendly and professional environment, this position is for you. Join us to contribute to customer satisfaction and the smooth running of the salon.
Responsibilities
Text copied to clipboard!- Greet clients courteously and professionally
- Handle phone calls and information requests
- Schedule and confirm appointments
- Process payments and manage the cash register
- Maintain cleanliness and organization of the reception area
- Coordinate with salon team members
- Manage emails and administrative correspondence
- Inform clients about salon services and products
- Resolve any client issues or complaints
- Update client records
Requirements
Text copied to clipboard!- Excellent presentation and customer service skills
- Good command of computer tools
- Ability to work under pressure
- Organization and attention to detail
- Experience in reception or front desk preferred
- Comfortable with verbal and written communication
- Punctuality and reliability
- Ability to multitask
- Positive attitude and team spirit
- Flexible schedule
Potential interview questions
Text copied to clipboard!- Have you worked in a salon or similar environment before?
- How do you handle stressful situations or dissatisfied clients?
- Are you comfortable with scheduling software?
- What is your availability?
- Why do you want to work in a salon?
- How do you ensure a warm welcome for every client?
